Insights
Our Insights consist of original content created by our team, clients, and partners. The original ideas cover topics relevant to the industries we serve and allow our team to engage with industry leaders about the topics that matter to them.
How AI is Driving Modern Higher Education Administration with Data-Driven Insights to Improve Student Outcomes
In this article, Van concludes his interview with Anthony Humphreys, a higher ed tech veteran and current President of BlackBeltHelp. They explore the intricacies of how integration of AI and automation in higher education administration is not just about embracing the latest trends, but is a strategic move that holds the potential to transform the very core of how institutions function.
Transforming Education: Navigating the Post-Pandemic Era with AI and Online Learning
In this article, Van continues his interview with Anthony Humphreys, a higher ed tech veteran and current President of BlackBeltHelp. Drawing insights from his expertise in education technology, Humphreys sheds light on these significant changes and what to expect in the future. They examine how the pandemic has revolutionized online learning and delve into factors contributing to this shift, including the necessity arising from the pandemic itself and the evolving demographics of the student population.
The Role of AI and Balancing Personal Connections with Technological Advancements
AI is playing an increasingly prominent role in higher education. Among its many applications, AI-powered technologies like chatbots are revolutionizing student services by providing personalized support and streamlining administrative processes. However, it is essential to strike a balance between leveraging new technologies and maintaining the personal connection between students and institutions. In this article, we interview Anthony Humphreys, a higher ed tech veteran and current President of BlackBeltHelp, the leader in artificial intelligence and predictive analytics-powered solutions for higher education.
Benefits and Best Practices of Managing Remote Workers
In the third and last part of our series on remote work, we discuss benefits and management best practices for remote workers. With no “one size fits all,” this article lays a baseline for best practices when managing remote workers, but first reviews the advantages to opening your company up to this type of work environment.
Best Practices for Remote Working
In the second of our three-part series, we discuss best practices for managing remote work in an organization. While many remote enjoy the benefits, others struggle to find balance, comradery, and mentorship. Looking at Individual, Team, and Social workspaces discussed in this previous article, we discuss setting a solid foundation based on best practices to create a cohesive remote environment.
Overcoming Challenges of the Four Remote Working Spaces
In the first of a three-part series on managing remote teams we introduce the concept of the "four remote working spaces" covering the individual, team, leader, and social life.
Strategies Driving Mobile Commerce Growth in Manufacturing
Even high-ticket B2B buyers today don’t want to have to visit or pick up the phone to purchase or obtain a quote. They are also not always at their desktop, so having access at their fingertips to do this part of the job just makes sense. They expect to be able to pull up your company website or mobile app from their smart device and have an Amazon-like experience, but buyers often report anything but that on B2B sites. Where the online purchase experience is often an afterthought, we find room for improvement and innovation, and those manufacturers that have a sound mobile commerce strategy are positioned perfectly to gain a competitive edge in today’s mobile-first market.
Digital Modernization in Government: Organizational Change Management
In this third of our three part series on digital government transformation we explore the people side of making change. With the Biden administration’s executive order on Customer Experience (CX) beginning to take effect in federal priorities, managing organizational change within bureaucracies is becoming increasingly important while simultaneously remaining the most difficult aspect of transformation.
How Artificial Intelligence is Improving eCommerce in Manufacturing
Leading manufacturers have stepped outside their comfort zone in the past decade expanding their sales channels to include eCommerce. AI offers the opportunity to optimize the customer experience, address supply chain issues, and meet customers where and when they are.
Digital Modernization in Government: Updating Legacy Systems
In this second of our three part series in digital government transformation we explore the challenges government faces in maintaining, upgrading, and replacing legacy systems.
Business Transformation for Better Customer Engagement in the Pharma World: An Interview with Dominique Côté
The pharmaceutical industry has been changing rapidly over the past 20 years, and that change has been accelerated due to COVID-19. With the rise of information technology, pharmaceutical treatments are being developed faster, cheaper, and more personalized. In this Insight, we interviewed Dominique Côté, founder of pharmaceutical consultancy Cosawi, to discuss the current transformation efforts underway and where the industry is headed.
Digital Modernization in Government: Coordination, Communication, and Training
In this three part Insight, we discuss the opportunities and challenges large organizations face when undertaking large digital transformations. In part one, we examine the Department of Veterans Affairs Electronic Health Record modernization effort. Upon a 12 week review of the program by Secretary McDonough, we unpack the issues related to coordination, communication, and training, as well as possible solutions to the challenges for future engagements.