Digital Modernization in Government: Coordination, Communication, and Training
In this three part Insight, we discuss the opportunities and challenges large organizations face when undertaking large digital transformations. In part one, we examine the Department of Veterans Affairs Electronic Health Record modernization effort. Upon a 12 week review of the program by Secretary McDonough, we unpack the issues related to coordination, communication, and training, as well as possible solutions to the challenges for future engagements.









