In this article, Van concludes his interview with Anthony Humphreys, a higher ed tech veteran and current President of BlackBeltHelp. They explore the intricacies of how integration of AI and automation in higher education administration is not just about embracing the latest trends, but is a strategic move that holds the potential to transform the very core of how institutions function.

AI is playing an increasingly prominent role in higher education. Among its many applications, AI-powered technologies like chatbots are revolutionizing student services by providing personalized support and streamlining administrative processes. However, it is essential to strike a balance between leveraging new technologies and maintaining the personal connection between students and institutions. In this article, we interview Anthony Humphreys, a higher ed tech veteran and current President of BlackBeltHelp, the leader in artificial intelligence and predictive analytics-powered solutions for higher education.